Privacy Policy

At Selvé Paris , your privacy is essential. This policy explains how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR) .

1. Data Controller

Selvé Paris

Legal status: Micro-enterprise
Address: 78 Avenue des Champs-Élysées, 75008 Paris, France
Email: support@selveparis.com

2. Data collected

We collect the following data:

Identity & contact details: email, postal address, telephone (when ordering or contacting).
Orders & history: products purchased, delivery status, exchanges.
Payment: bank card information (secure, used only for purchases via certified providers).
Navigation & cookies: technical data (IP address, pages visited) to improve your experience.
Communications: exchanges with customer service or via newsletter.

3. Purpose of the collection

Your data is used for:

Manage your orders (preparation, shipping, tracking).
Process transactions securely.
Answering your questions and ensuring quality customer service.
To offer you news or promotions if you have subscribed.
Analyze navigation to improve the site.

4. Legal basis

The treatments are based on:

Contract execution (order, delivery).
Consent when you subscribe to the newsletter or accept marketing cookies.
Legal obligations (accounting, invoicing).
Legitimate interest in ensuring the security and performance of the site.

5. Data sharing

We only share your data with:

Logistics providers (DHL, shipping carriers).
Payment providers (Shopify Payments, PayPal, Stripe).
Analytics & marketing tools (Google Analytics, Pixels) in strict compliance with confidentiality.

We do not sell or transfer your data to third parties for commercial purposes .

6. Shelf life

Customer data: kept for 3 years after the last interaction.
Accounting/tax data: kept for 10 years .
Marketing cookies: maximum duration of 13 months (or applicable legal durations).

7. Your rights

Under the GDPR, you can exercise:

Right of access, rectification, deletion of your data.
Right to object to or limit their processing.
Right to data portability .
Right to withdraw your consent (newsletter, marketing cookies).

To exercise your rights, contact us at support@selveparis.com .

8. Security

We apply strict security measures (SSL encryption, secure hosting) to protect your data against unauthorized access.

9. Cookies

We use cookies to:

The proper functioning of the site (shopping cart, session).
Usage statistics (Google Analytics).
Marketing optimization (with your consent).

You can manage your preferences via the cookie banner at the bottom of the site or directly via your browser settings.

10. Contact For any questions regarding the confidentiality of your data, please write to us at: support@selveparis.com